TUI: Warning from the widow after the death of her husband during a dream holiday
A SWINDON widow is warning holidaymakers of the dangers of poorly planned trips abroad after her dream holiday turns into a deadly nightmare.
Susan Fawcett and her husband Roy had an all-inclusive ‘vacation of a lifetime’ in the Dominican Republic in October 2017 and booked a snorkeling experience two days before having to return home.
Susan stayed in shallow water while Roy went into deeper water with another group near Paradise Island – but was later spotted face down and not moving.
Despite efforts to revive the 58-year-old project manager, he was pronounced dead in hospital later that day.
An inquest in September 2018 concluded with the verdict that Roy died of “accidental drowning while on a poorly supervised holiday excursion”.
Nearly five years after this tragedy, Susan and Roy’s family are still struggling to come to terms with it all and don’t know what went so terribly wrong during that fateful trip.
Sue says she and Roy only booked the trip under the impression that it was provided by their tour operator TUI, who deny responsibility for her death and claim snorkeling was not part of the package booked by the couple.
They are suing the booking company for cause.
The 60-year-old added: ‘Despite how much time has passed, I can never forget that terrible day or how what was supposed to be a fun day at the end of the vacation of a lifetime could go so horribly wrong turn.
“I lost my husband, our children lost their father and we still have a lot of unanswered questions about this trip and its consequences.
“Roy and I would never have gone there if we hadn’t been convinced that it was organized by TUI, because we believed that the official excursions were the best way to make the most of our dream vacation.
“Given our experience, I would urge all holidaymakers to ensure they know who is organizing the trips they are planning and that the appropriate safety measures are in place.
“Nothing can bring Roy back, but if we can get answers and other families are aware of the risks, it means Roy’s death will not have been in vain.”
She described Roy as a devoted family man. He leaves behind the couple’s son, Nathan, and Sue’s daughter, Sabrina.
The excursion on October 12, 2017 included several vacationers. Some of them helped bring Roy to the beach, where he was taken by boat to the mainland and then to hospital.
After returning home alone from the holidays, Susan asked international lawyers specializing in the serious injuries of Irwin Mitchell to investigate her husband’s death.
The trial in the case is scheduled to take place at the Royal Courts of Justice in London in January 2023 and is expected to last five days.
Phillip Banks, partner of Irwin Mitchell and international personal injury lawyer, supports Sue and her family.
He said: ‘Sue suffered every holidaymaker’s worst nightmare, after a well-planned dream vacation that left her returning home after losing her husband and still with many unanswered questions about his death.
“We are determined to support Sue as her case continues and her warning to holidaymakers is timely as what looks to be a busy summer season for UK holidaymakers approaches.
“Sue’s warning to check all planned excursions carefully and confirm exactly who the organizers are can make a big difference and will help ensure that no other family suffers in the same way.”