SWISS website enriched with attractive new features
SWISS has launched a new booking platform on its swiss.com website which makes it easier for visitors to view all of the flight services offered by the airlines of the Lufthansa Group and also to book them more easily. The new website features, all designed in the familiar SWISS design, also extend to additional functions such as changing flight reservations, seat reservations and additional baggage reservation. The improvements also include a new “Sofort” payment option which allows additional services to be obtained immediately after booking. Visitors to swiss.com will now also benefit from a sophisticated search function that presents the full range of Lufthansa Group destinations at a glance to inspire their travel plans, as well as the corresponding offers at the best price for each destination. selected.
Swiss International Air Lines (SWISS) customers visiting the company’s swiss.com website are now presented at a glance with the full range of flight services provided by Lufthansa group members Austrian Airlines, Brussels Airlines, Lufthansa and SWISS, as well as a simplified booking process. . The new website functionality also extends to other functions: visitors to swiss.com can now reserve their seat, reserve additional baggage or rebook any flight of any airline. of the Lufthansa group. Services are also provided with a new ‘Sofort’ (instant transfer) payment option, which is offered alongside the existing credit card payment facility.
“By switching to our new booking platform, we are not only benefiting from the synergies we enjoy with our sister airlines in the Lufthansa group», Explains Tamur Goudarzi Pour, Chief Commercial Officer of SWISS. “We also – and most importantly – provide our website visitors with a smooth and consistent user experience. Our new platform will also allow us to launch new products and services more quickly and deliver significantly higher added value to our customers.. “
In addition to the new booking platform, visitors to the improved swiss.com can benefit from an extended and refined search function. The new search engine offers the customer an inspiring overview of all available destinations and presents them at a glance the offers at the best price according to the filters they apply, such as the planned travel period, location (s). regions in which to select and the type of activities desired.
The new website features are currently only available on the desktop version of swiss.com. But plans are already underway to extend the new booking platform to the SWISS mobile app.