Live Updates – Birmingham Airport queues are the latest as the busy Easter holiday begins
Location at Manchester Airport
Elsewhere in the country, huge queues and delays are raging at Manchester Airport.
The chief executive of Manchester Airports Group has written an open apology to passengers, warning that peak hour queues of up to 90 minutes are set to continue into the summer, candidly admitting there is no is no short-term solution to the personnel crisis.
Mr Cornish said passengers are expected to continue to arrive at Manchester Airport three hours earlier, while their short-term failure to staff all security lanes will mean longer queues over the coming months, with some passengers having to wait “between 60 and 90 minutes”. during peak hours as the hub recovers from the pandemic.
“I cannot apologize enough for the disruption people have faced,” he said in a letter posted on Manchester Airport’s website. “The simple fact is that we currently do not have the number of staff we need to provide the level of service our passengers deserve.
“I also want to be clear that a tremendous amount of work is underway to improve the situation in the short term. Our aim for the next four weeks is to provide a more predictable and reliable level of service to passengers.”
Manchester Airport has been accused in recent weeks of a “management flaw” and being “too late” in its recruitment. But Mr Cornish said more than 4,000 people had been interviewed in the past two months.